Insurance Carriers
Field investigation support for claim review, coverage questions, liability concerns, and SIU referrals.
SIU • Surveillance • Claims Investigation Support
Professional investigative support for insurance, legal, and self-insured matters.
Insight Investigative Solutions provides focused field investigation services, surveillance support, Alive & Well checks, EDR services, statements, scene investigations, and SIU-focused claim support for clients who need clear, timely, and usable information.
Field-ready claim support
Built for assignments requiring surveillance awareness, clean documentation, prompt updates, and clear reporting.
- Surveillance and activity checks
- Alive & Well checks
- EDR coordination and vehicle documentation
- Scene investigation and canvass work
- Recorded statements and interviews
- Fast turnaround, often within 48 hours when assignment conditions allow
Insight Investigative Solutions supports claims professionals, attorneys, carriers, TPAs, and self-insured organizations with investigative services designed to document facts, verify information, and help move claims forward.
Who We Serve
Built for claims, SIU, legal, and self-insured assignments.
Insight Investigative Solutions supports the professionals who need timely field information, clear documentation, and practical investigative follow-up.
TPAs
Responsive investigative support for assigned claims requiring surveillance, statements, checks, or documented field work.
Defense Attorneys
Investigation support for litigation, pre-litigation, statement development, scene documentation, and claimant activity review.
SIU Departments
Fact-development support for questionable claims, inconsistencies, prior-claim concerns, and field verification needs.
Self-Insured Employers
Workers’ compensation and liability support for employers needing documented investigation and field follow-up.
Claims Managers
Clear reporting, documented attempts, and timely updates to help move assignments toward resolution.
Turnaround Time
Fast response when the assignment requires it.
We understand that claim decisions often depend on timely field information. Many assignments can be completed quickly, often within 48 hours, depending on the assignment type, location, subject availability, access issues, and scope of work.
Rapid assignment reviewPrompt review of assignment details and requested objectives.
Field-focused schedulingSurveillance, checks, statements, and scene work are coordinated based on urgency and availability.
Clear updatesClients receive practical updates when contact, access, cooperation, or field conditions affect completion.
Investigative Services
Services built around claim needs.
Our services are organized around the work that adjusters, SIU teams, attorneys, and claim managers need most: documentation, verification, surveillance, statements, and field intelligence.
Surveillance
Claimant and subject surveillance designed to document activity, location patterns, mobility, employment indicators, and other claim-relevant observations.
Alive & Well Checks
Field checks to verify a subject’s condition, residence status, activity level, or general well-being when a claim requires timely confirmation.
EDR Services
Event Data Recorder coordination, vehicle documentation, VIN verification, damage photographs, odometer photographs, and support for EDR download logistics.
SIU / Claims Investigations
Investigation support for questionable claims, coverage concerns, inconsistent statements, prior claims, fraud indicators, and fact-development assignments.
Workers’ Compensation Investigations
AOE/COE support, claimant activity checks, employer and witness interviews, job-duty clarification, injury reporting verification, and related field investigation work.
Auto / Liability Investigations
Scene inspections, vehicle documentation, witness canvass, surveillance footage canvass, police report follow-up, and liability-focused field investigation support.
Scene Investigations
Photographic documentation, roadway and property condition review, point-of-impact observations, business canvass, residential canvass, and camera identification.
Recorded Statements / Interviews
Professional recorded statements and interviews with insureds, claimants, witnesses, employers, and other relevant parties.
Neighborhood Canvass
Door-to-door and business canvass efforts to identify witnesses, surveillance footage, scene observations, and other claim-relevant information.
Locate / Background / Database Research
Desktop and field-supported research to help verify identities, locate subjects, develop contact information, identify related addresses, and support investigative planning.
Process Serving Support
Service support and field attempts for investigative matters requiring documented contact efforts and professional field handling.
Field Assignment Support
Custom field tasks for carriers, TPAs, attorneys, and claim professionals who need prompt documentation, contact attempts, or investigative follow-up.
Service Area
California field coverage with focused regional support.
Insight Investigative Solutions provides services across the Central Valley, Central Coast, Southern California, and surrounding areas.
- Fresno County
- Kings County
- Kern County
- Santa Barbara County
- San Luis Obispo County
- Los Angeles County
- San Bernardino County
- And more upon request
Why Insight
Clear documentation. Practical updates. Claim-focused reporting.
Claim-focused work product
Assignments are handled with the documentation and clarity needed for claim review, SIU evaluation, litigation support, and next-step decision making.
Fast, practical turnaround
Many assignments can be completed quickly, often within 48 hours depending on assignment type, location, availability, and scope.
Surveillance-aware field work
Field activity is approached with attention to subject identification, environment, camera locations, mobility, and defensible observation practices.
Clear communication
We focus on useful updates, documented efforts, and straightforward reporting so clients know what was completed and what remains outstanding.
SIU and claims experience
The workflow is built around the information carriers, TPAs, attorneys, and claim managers need to evaluate a file.
Field-ready documentation
Photos, statements, canvass results, activity observations, and assignment details are organized into a usable report format.
Submit Assignment
Request investigative support.
To submit an assignment or discuss coverage, contact Insight Investigative Solutions directly.